AP Companies, a global leader in medical assistance and cost containment, has opened its first full-scale office in Santiago, Chile, marking a significant step in its expansion into Latin America. This move aims to enhance the company’s ability to provide high-quality, cost-effective healthcare services across the region.
With over 27 years of experience, AP Companies has built a vast network of more than 125,000 medical providers worldwide, including hospitals, clinics, dental centers, and pharmacies. The new Santiago office will oversee regional call center services, manage direct provider networks, and offer comprehensive client support. Notably, the company has already established collaborations with 472 local healthcare institutions in Chile, a number that continues to grow.
A standout feature of AP Companies’ services in Latin America is its cashless service platform, which allows patients to receive medical treatment without out-of-pocket payments through AP-issued medical payment cards. This system ensures seamless access to healthcare and reduces service costs for both patients and providers. Additionally, the company’s multilingual support team is available 24/7 in over 24 languages, providing culturally attuned assistance.
The expansion into Chile aligns with AP Companies’ broader global growth strategy. In 2022, the company acquired U.S.-based Continental Health Management LLC, strengthening its presence in North America. A subsequent merger with Thailand’s PM Medicare in 2023 enabled tailored services throughout Asia. By 2024, AP Companies had expanded its network by 25,000 providers, particularly enhancing coverage in Chile, Argentina, and Brazil.
Latin America’s healthcare sector is experiencing significant growth. In 2024, the inpatient care market reached $169.8 billion and is projected to hit $222 billion by 2030, with a 4.6% compound annual growth rate (CAGR). The rise is driven by outpatient services and digital healthcare adoption. Home healthcare is also gaining traction, expected to grow from $25.4 billion in 2023 to $37.8 billion by 2027 due to aging populations and increased demand for remote care. Telemedicine is on a sharp upward trajectory—forecasted to surge from $1.4 billion in 2024 to $4.7 billion by 2033, with a CAGR of 14.7%. Growth is fueled by wearable tech, digital transformation, and government support.
These trends make Latin America a prime market for tech-driven providers like AP Companies. Through advanced CRM platforms and AI-powered tools, the company improves service accuracy and operational efficiency—from smart billing to enhanced cost control. In the post-pandemic era, AP Companies continues to expand offerings in telemedicine, mental health support, and onboard medical services for cruise and commercial ships, ensuring accessible, modern care in every setting.
Since its founding in 1997, AP Companies has grown into a trusted global force in medical assistance and healthcare cost management. With a client base spanning insurance, maritime, and corporate sectors, the company remains focused on one goal: making quality healthcare accessible, affordable, and efficient—wherever in the world it’s needed.
Written in partnership with Tom White
